Silver Beak Studio

Original Jewelry and Fine Miniatures by Julie Stevens

   Mar 07

Ordering and Shipping

Ordering and Shipping

To place an order, please email me at julie@silverbeakstudio.com and include your shipping address and phone number.   I will email you an invoice which will send you to PayPal’s site where you can make your payment securely.  You do not have to have a PayPal account to do this.  Once I receive confirmation from PayPal that your payment has been received, I will ship your item(s).

If you reside in the US, you may send a personal check through the mail.

 For orders over $200 – free shipping!

For an item priced up to $199, add $9.95. For each additional item add $4.00.  

NJ Residents please note that 7% Sales Tax will be added to your order.

Inside the USA, items are shipped via USPS Priority Mail with insurance and delivery confirmation. International rates and carriers will vary.  Payments must arrive in USD only.   All items are securely packed for shipping – however, should your purchase arrive damaged from transit, please notify me immediately.

Returns 

It is important that my customers are happy with their purchase, so if you are not satisfied you may return it in its original, undamaged condition within fourteen days of receipt.  You may exchange it for another item.  No refunds will be given and the return shipping costs are your responsibility.  It is very important that you email me immediately upon receipt of your purchase stating your reason for the return.

Privacy   

All online payment transactions are handled by PayPal on their secure site, and I do not share any personal information provided by you to third parties.

*Please note that the item(s) you wish to purchase might not be available – some items are offered for sale in other venues,  when you email me I will verify the availability of your requested item.   

 

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